Last Updated: September 2026

1. Overview

We respect your privacy and are committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes how we collect, use, and safeguard your Personal Information when you access or use our mobile application and associated community services (collectively, the “Platform”).

Please read this policy carefully. If you do not agree with our policies and practices, do not download, access, or use the Platform. By accessing or using the Platform, you agree to this Privacy Policy. We may update this policy periodically; continued use after changes are published constitutes acceptance of those changes.

2. Information We Collect and How We Collect It

We may collect two types of information: Personal Information and Non-Personal Information.

Personal Information: Data by which you may be personally identified, such as your name, email address, profile picture, account credentials, and communication records.

Non-Personal Information: Aggregated data about your usage patterns, device telemetry, and system interactions that does not identify you specifically.

Methods of Collection:

Directly from you: When you register an account, set up your community profile, participate in interactive discussions, or submit technical support requests.

Automatically: As you navigate through the Platform, we may collect technical data including IP addresses, operating system types, device identifiers, and session timestamps to ensure platform stability.

From service providers: We work with technical infrastructure providers (such as hosting and database services) necessary to operate the application.

3. How We Use Your Information

We use information collected about you strictly for operational and functional purposes, including to:

Provide, maintain, authenticate, and personalize the features of the Platform.

Communicate with you regarding account alerts, security updates, and responses to support inquiries.

Monitor, diagnose, and resolve technical issues, bugs, and system outages.

Protect against unauthorized access, malicious behavior, or violations of community standards.

Comply with legal obligations and enforce our Terms of Service.

Artificial Intelligence & Third-Party APIs: We do not retain or utilize your Personal Information to train generalized public machine learning models. Any integration with third-party developer APIs complies strictly with applicable third-party developer policies and Limited Use requirements.

Data Retention: We retain Personal Information only for as long as reasonably necessary to fulfill the operational purposes outlined in this policy, satisfy applicable reporting requirements, or comply with legal obligations.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your Personal Information. We share data only in the following limited circumstances:

With Authorized Technical Providers: We share necessary data with hosting, infrastructure, and technical service providers who support platform delivery under strict confidentiality agreements.

For Legal & Safety Reasons: If required by law, subpoena, or to protect the safety, rights, and security of our users and the Platform.

Business Reorganization: In the event of a merger, acquisition, or restructuring, user records may be transferred as an operational asset under consistent privacy protections.

Originator Data Protection: We do not share phone numbers, text messaging opt-in data, or user consent records with external third parties.

5. Account and Data Deletion

Users have the right to access, rectify, or permanently delete their account and associated Personal Information at any time. You may request account deletion directly through the settings menu inside the mobile application or by submitting a written request to [email protected].

6. Children's Privacy

The Platform is not directed to individuals under the age of 16 (or under 13 in the United States pursuant to the Children's Online Privacy Protection Act). We do not knowingly collect personal data from children. If we become aware that a child has submitted personal details, we will promptly delete the data from our records.

7. Regional Privacy Rights (EEA, UK, and US States)

Depending on your geographic location (including California, Colorado, Connecticut, Utah, Virginia, the UK, or the EEA), you may hold statutory rights regarding your personal data:

Access & Portability: Request confirmation and copies of data we hold about you.

Correction & Deletion: Request correction of inaccurate information or permanent deletion of your profile data.

Opt-Out Rights: We do not sell personal information or engage in cross-context behavioral advertising.

To exercise any applicable statutory privacy rights, please submit a written request using the contact information below.

8. Contact Information

For questions, support requests, or data privacy inquiries, contact:

Email: [email protected]